Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of Chair OS, a product operated by 2513 Consulting, LLC (d/b/a Chair OS) (“2513 Consulting,” “we,” “us,” or “our”). By accessing or using Chair OS, you agree to be bound by these Terms. If you do not agree, do not use the service.

2. Use of Service

Chair OS is a private, invitation-only practice management platform for C12 group chairs and their authorized assistants. Access is granted by invitation only. You agree to:

• Maintain the confidentiality of your login credentials
• Use Chair OS only for lawful purposes and in accordance with these Terms
• Not share your account access with unauthorized individuals
• Not attempt to circumvent the platform’s access controls or security measures
• Not use the platform to store or transmit content that violates applicable law

3. Accounts

Access to Chair OS requires an account created through an invitation issued by an authorized administrator. You are responsible for all activity that occurs under your account. Notify us immediately at syates@chair-os.com if you believe your account has been compromised. We reserve the right to suspend or terminate accounts that violate these Terms.

4. SMS Terms & Conditions

Chair OS does not offer a website or in-app SMS opt-in. Consent to receive SMS messages from Chair OS is collected exclusively via a signed paper consent form completed in person at C12 meetings; by signing that form you agree to receive recurring text messages related to your account and services. The consent form and this process are documented at chair-os.com/sms-opt-in. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for assistance or contact syates@chair-os.com. Carriers are not liable for delayed or undelivered messages. View our Privacy Policy at chair-os.com/privacy.

5. Intellectual Property

Chair OS and its underlying software, design, and documentation are the property of 2513 Consulting, LLC and are protected by applicable intellectual property laws. You retain ownership of the content you create within the platform (member notes, goals, forum content, etc.). You grant 2513 Consulting a limited license to store and process that content solely as necessary to operate the service.

6. Limitation of Liability

To the fullest extent permitted by applicable law, 2513 Consulting, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or business interruption, arising out of your use of or inability to use Chair OS, even if advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amounts paid by you to us in the twelve months preceding the claim.

7. Disclaimer of Warranties

Chair OS is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Texas, and you consent to personal jurisdiction in those courts.

9. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of Chair OS after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Contact:
2513 Consulting, LLC (d/b/a Chair OS)
syates@chair-os.com